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How 5b77 Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account, deposit via bKash, Nagad, or Rocket, or contact support, we collect only what we need to keep your account working and your transactions secure.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredNo Third-Party Data SalesBangladesh-Focused Policy
5b77 How 5b77 Handles Your Personal Information
DATA SECURITY STEPS

How We Protect and Manage Your Data

We use SSL encryption across all account pages and payment flows, so data moving between your device and our servers stays protected. Your account password is stored in hashed form — we never hold it in plain text. Cookie data collected during your session is used only for session management and basic analytics; you can adjust cookie preferences through your browser settings. We keep your data only as long as it is needed for your account or as required under applicable rules, after which it is deleted or anonymised.

SSL Encryption

Every page where you enter account or payment details — including bKash and Nagad deposit screens — runs over SSL. Your data in transit is encrypted end to end.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. No cookies are shared with advertisers or sold to data brokers.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised access, contact support immediately to freeze the account.

Data Retention

We hold your account data while your account is open and for a defined period after closure. Once that period ends, your personal records are deleted or anonymised from our systems.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat on the 5b77 site, by email, or through the in-app help section on your mobile browser. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget on any page of the 5b77 site. Available directly from your mobile browser — no app download needed to reach us.

Email Support

Send your data request or privacy question to our support email. Include your registered account details so we can locate your record quickly.

In-App Help

Tap the help section inside your account on mobile. Submit a support ticket for data access, correction, or deletion requests from there.

Common Questions About Your Privacy

Here are the questions we hear most often about how 5b77 handles personal data, cookies, and your rights as an account holder.

We collect your name, contact details, and the mobile wallet or bank details you use for deposits — bKash, Nagad, or Rocket. We also log device and session data when you access the site.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your account details. We will locate your record and respond to your access or deletion request within a reasonable timeframe.

We retain your data while your account is active and for a set period after you close it, as required by applicable rules. After that period, your data is deleted or anonymised.

We use session cookies for login continuity and basic analytics cookies. You can manage or block cookies through your browser settings; note that blocking session cookies may affect your login experience.

Yes. All deposit and withdrawal pages run over SSL encryption. Your bKash, Nagad, or Rocket transaction details are passed directly to the processor and are not stored on our servers in plain text.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.